• Eliminated distributing print catalogs
• Reduced paper and plastic packaging in web shipments and influencer gifts
• Introduced automated repairs and returns to eliminate use of excess paper
• Recycled Black Pack Slip and Large Receipt Envelope
• Made the switch to recycled polyester dust bags
• Replaced pack slip envelopes (included in each handbag purchase) with recycled paper materials
• First-ever recycled wool handbag line, The Jamestown Collection, introduced in 2021
• Switching to recycled lining in all products