COVID-19

UPDATED MAY 6TH: AN IMPORTANT UPDATE REGARDING COVID-19:

As COVID-19 continues to impact the world, keeping our BRAHMIN community safe and up-to-date is our number one mission.

Our team is working diligently within the current safety measures to provide you with the best shopping experience during this time. Our shipping department has resumed activity, but we are currently experiencing a delay in processing and shipping orders. Once your order has been shipped, you will receive a notification via email. Looking to process a return? Please review our updated return policy below.

As always, you can reach our customer service team with any questions via email, chat, and by phone at 1-800-229-2428, but please note that communications are currently delayed as our team adjusts.

We will continue to follow the advice of the CDC and government in real time, and will keep you up to date on this important issue.

We sincerely appreciate your patience and continued dedication to BRAHMIN as we navigate these uncharted waters together.

Brahmin.com

Our shipping department has resumed activity, but we are currently experiencing a delay in processing and shipping orders. We cannot guarantee same day shipping or offer overnight shipping at this time. If you choose to select expedited shipping, it will be honored once your package ships.

All full priced, unworn merchandise purchased on or after 3/20/20 may be returned within 60 days from the date of purchase for a full refund or in exchange for equal value.

Our customer service team is operating remotely under a normal schedule. As always, you can reach a customer service representative with any questions via email, chat, and by phone at 1-800-229-2428, but please note that communications are currently delayed as our team adjusts.

As of 7/20/2020, our Repair Department has reopened. However, following the recommended protocols, we are working with a reduced team. Please note, this may cause a delay in the response time.


BRAHMIN BOUTIQUES & OUTLET LOCATIONS


Check back in for weekly updates regarding your local Brahmin Boutique or Outlet.

  • Charlotte, NC - NOW OPEN! 
  • Dallas, TX - NOW OPEN! 
  • Atlanta, GA - NOW OPEN!  
  • Houston, TX - NOW OPEN!
  • San Marcos, TX Outlet - NOW OPEN!
  • West Palm Beach, FL Outlet - NOW OPEN!
  • Orlando, FL Outlet - NOW OPEN!
  • Memphis, TN - NOW OPEN!
  • Birmingham, AL - NOW OPEN!
  • Newport, RI - NOW OPEN!
  • Fairhaven, MA Outlet - NOW OPEN!

In response to the closure of our BRAHMIN Boutique and BRAHMIN Outlet stores, we will be extending our return policy. Full price items in new condition may be returned or exchanged with tags attached and accompanied by an original BRAHMIN sales receipt. All sale items are final sale.

Due to the continued impact of COVID-19, we regret to inform customers that our annual May Tent Sale has been postponed until further notice. We will continue to keep you updated as we learn more.