1. What is your warranty and return policy?
2. How do I register my handbag?
3. Can I purchase a discontinued item?
4. Where are your bags manufactured?
5. How do I care for my handbag?

What is your warranty and return policy?

All Brahmin handbags come with a one year warranty. If our product does not withstand the rigors of normal use within one year of original purchase date, we will gladly repair the item free of charge. You must register your product to activate your warranty. All Brahmin handbags registered on our website on or after August 15, 2005 will be covered by an additional year of warranty. We also provide repair service for products whose warranty has expired or for damage outside of normal use. Please see Repair Policy for more information. For details on returning a product, please go to our returns page. You can also find this information using the navigation above by clicking on Returns/Exchanges.
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How do I register my handbag?

Registering your Brahmin handbag will help us provide better products and service to our customers in the future. The fastest way to REGISTER YOUR HANDBAG is online. You will be asked to sign up or login. Returning customers can simply login to register. New customers will be required to complete a signup form before registering your bag. Then simply complete the handbag registration form and submit. You may also choose to receive product updates and sales promotions via e-mail when you register. For more information, please read our online PRIVACY POLICY. Also, all Brahmin handbags come with a registration card inside if you prefer the traditional mail-in method. PLEASE NOTE: All Brahmin handbags registered on our website on or after August 15, 2005 will be covered by an additional year of warranty
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Can I purchase a discontinued item?

Discontinued items are sold in our Factory Outlet store. Contact our Factory Store at 1-800-229-2428 for location and directions.
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Where are your bags manufactured?

At Brahmin we have a long standing dedication to manufacturing in the

United States. We are a rarity in our field keeping as much

production as possible at our state-of-the-art manufacturing

facilities at our headquarters in Massachusetts. We are proud to be

an American brand and continue to keep as much of our production as

possible here in the USA.

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How do I care for my handbag?

Care for your leather handbag
Use Brahmin leather protector before use and once a month to protect, moisturize and clean the leather on your handbag. Apply a small dime size amount of protector onto a soft clean cloth. Rub into the leather, taking special care with any scratched areas. Then buff off the excess with a soft clean cloth. For dimples and small dents, rub behind the affected area with your hand on the inside of the bag. We highly recommend use of Brahmin leather protector for Brahmin bags and only guarantee our product.  We have not tested other brands of protector.  Be sure to store your bag in its Brahmin Storage Bag when not in use.

Care for your fabric handbag
All of our fabric bags are specially treated for stain resistance. For leather portions of your fabric handbag use Brahmin Leather Conditioner before use and once a month to protect, moisturize and clean the leather on your handbag. Use caution when applying the leather conditioner. Avoid getting conditioner on fabric areas. For all fabric areas of your handbag on all collections except the Harbor Collections, use baby wipes to clean any dirt or stains. For the Harbor Collections dab fabric with a damp cloth. Do not rub. Removing grease or oily spots is difficult. Try applying talcum powder liberally to effected area. Let powder sit for 24 hours, then softly brush off. Be sure to store your bag in its Brahmin Storage Bag when not in use.

Care for your suede handbag
Avoid water, food and oily substances with your bag. If suede should get wet, remove all contents and allow to air dry naturally. To keep suede in good condition brush with a soft suede brush (available at most shoe repair stores) every 3 to 4 months to remove dirt and renew the nap. Removing grease or oily spots can be difficult. Try applying talcum powder liberally to effected area. Let powder sit for 24 hours, then softly brush off. Be sure to store your bag in its Brahmin Storage Bag when not in use.

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